Etta Plumbing had been paying Yell.com to manage their website. There was a critical problem: they did not own it. That meant the business was paying monthly for a digital asset it could never sell, could never fully control, and could lose entirely if they stopped paying. Their search strategy was also in Yell's hands — no ownership, no visibility, no control.
This is a situation many trades businesses find themselves in — locked into a third-party platform without realising they are building on rented land. OYM brought them out of it properly: taking ownership of their digital presence and building something they actually own.
OYM built a new website outright — something Etta Plumbing genuinely owns — designed to rank for the terms that drive real work. A focused SEO strategy targets high-intent Derby searches like 'boiler installation Derby' and 'plumber near me', and over 30 blog posts have been published, each targeting specific keywords and written to answer the questions customers ask before they pick up the phone.