White Glove
Full Marketing Execution
Maximum speed.
Four focused sprints per month. Weekly calls with Stuart. A complete, connected marketing operation, built, run, and optimised by OYM while you run your business.
£4,000
Starts from
per month · excl. VAT
Is this right for you?
White Glove is for businesses
in active growth.
This isn't a starter plan. It's for businesses that need to move fast across multiple areas simultaneously and want OYM running the engine.
This is for you if
→ You want to hand off marketing execution completely, no management overhead on your side
→ You're in an active growth phase and need multiple areas moving simultaneously
→ You want direct, weekly access to Stuart, not an account manager
→ You're ready to invest seriously and want the fastest possible throughput
→ You want a quarterly full BIG12 review to keep the strategy sharp as you scale
This isn't for you if
✗ You just want to "have a look" at what marketing could do, start with a single sprint instead
✗ You have a strong internal marketing team and mainly need strategy, Growth Partner suits better
✗ You're not ready to move quickly or approve work promptly, speed requires responsiveness from both sides
✗ Budget is the primary constraint right now, Managed Growth at £2,500/mo is the better starting point
What's included
Four sprints. Every month.
One connected system.
Each sprint tackles one area of the BIG12. Four per month means all the major areas of your marketing are moving forward simultaneously, not one thing at a time.
4
Focused sprints per month
Each sprint has one defined outcome agreed before work starts. Four means we're covering ground fast. For example SEO, social, lead gen, and local all moving in the same month if needed.
1
Weekly call with Stuart
Not an account manager. Stuart directly. Every week. 30 minutes to review what's happening, what's working, and what sprint is next. No layers, no Chinese whispers.
◎
Weekly written update
Every week a clear written summary of what was done, what's in progress, and what's next. Always in the loop without attending meetings.
⚡
Monthly one-page report
One page. The metrics that matter. Clear, no fluff, no vanity numbers. Something you can actually read and act on.
52
Sprints in a year
At four per month, a full year of White Glove means 48 outcomes delivered. That's the compounding effect in practice, a business transformed systematically across every channel.
∞
Priority queue (always first)
White Glove clients sit at the front of every queue. Fastest turnaround, fastest response, fastest execution. When you need something, it moves.
→
Rolling 90-day plan
Your marketing roadmap, updated continuously. Always a clear view of where you are and where you're going, not just what happened last month.
▲
AI-powered delivery
We use AI tools throughout delivery to compress timelines and improve output. You get faster, better work and we build margin that keeps the service sustainable.
◈
Quarterly BIG12 full review
Every quarter we audit all 12 areas of your marketing and reset priorities. Keeps the strategy sharp as your business evolves and the market shifts.
⊕
Fastest SLA on everything
Questions answered same day. Approvals turned around within hours. When pace matters, White Glove clients are never waiting.
Direct access
You work with Stuart.
Not an account manager.
No layers.
No briefing chains.
Just direct.
Most agencies put a junior account manager between you and the person actually thinking about your business. On White Glove, I’m in every weekly call, reading every brief, and signing off every sprint. You get the thinking, not a relay race.
— Stuart Baddiley, Founder
What direct access means in practice
→
Weekly 30-minute call - Stuart on every call. Sprint review, strategy decisions, what's next all in one conversation.
→
Same-day responses - Questions, approvals, amends — Stuart or a senior team member responds the same working day.
→
Stuart briefs every sprint - No brief gets passed through without Stuart's input. The thinking stays consistent, the quality stays high.
→
Quarterly strategy session - Every three months Stuart leads a full BIG12 review, stepping back from execution to look at the bigger picture.
How it compares
White Glove vs the other tiers
All three tiers use the same sprint model. The difference is pace, depth of involvement, and how quickly your marketing compounds.
Sprints per month
Strategy calls
Direct Stuart access
Quarterly BIG12 review
Priority queue
Weekly written update
Monthly report
Rolling 90-day plan
Growth Partner
£1,500/mo
1
Monthly
✓
✓
✓
✓
✓
White Glove
£4,000/mo
4
Weekly
✓ Weekly
✓
✓ Fastest
✓
✓
✓
Managed Growth
£2,500/mo
2
Fortnightly
✓
✓
✓
✓
✓
✓
Investment
What you invest
★ White Glove
Full execution
£4,000
per month · prices exclude VAT
No long contracts. 30 days notice required to pause or stop. We ask for that because great work needs a runway (not because we want to trap you).
→
4 focused sprints per monthOne defined outcome per sprint, agreed before work starts. Four outcomes every month.
→
Weekly 30-min call with StuartDirect access, every week. Strategy, review, and what's next — in one conversation.
→
Weekly written updateAlways know what's happening without chasing.
→
Monthly one-page reportClear metrics. No vanity numbers. One page you'll actually read.
→
Rolling 90-day planAlways a clear view of where you're going, updated continuously.
→
Quarterly BIG12 full reviewEvery three months we step back and reset the entire strategy.
→
Fastest priority queueWhite Glove clients are always first. Fastest turnaround on everything.
Questions
Things people usually ask
-
Managed Growth is two sprints per month with fortnightly calls. White Glove is four sprints per month with weekly calls and a quarterly full BIG12 review. Both give you direct access to Stuart, White Glove just means faster pace, more ground covered, and a deeper ongoing strategy layer.
-
No long contracts. We ask for 30 days notice if you need to pause or stop not to trap you, but because meaningful work needs a runway. Most White Glove clients stay well beyond the first quarter because the compounding results make it obvious.
-
A sprint is a focused block of work on one specific area of the BIG12 with a single defined outcome agreed before we start. It could be a local SEO overhaul, a social media content month, a lead capture setup, or a Google Ads build. You always know exactly what we're working on and what the output will be.
-
No. Major builds, full website builds, large CRM migrations, complex integrations are scoped and quoted separately. They're never absorbed into a sprint. This protects both sides: you get proper scoping and we don't underdeliver on a fixed budget.
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We work across trades and home improvement, hospitality and food and drink, professional services, and general SMEs. The BIG12 framework applies across sectors, the sprints we prioritise just differ by industry. The discovery call will confirm fit before any commitment.
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Absolutely, and that's actually how many of our White Glove clients arrived. They started on Managed Growth or even a single sprint, saw what was possible, and upgraded when they were ready to accelerate. There's no penalty for starting smaller.
Ready to accelerate?
Book a free
discovery call
No pitch. No pressure. Stuart will look at your business, identify the biggest growth opportunity, and tell you exactly what he'd tackle first whether you take White Glove or not.
Or see all plans at optimiseyourmarketing.co.uk/our-pricing
Based at Cromford Mills, Derby, serving businesses across Derbyshire, Nottingham, Manchester and the UK