CASE STUDY — PROFESSIONAL SERVICES

Bespoke communication,
sent to a database that actually responds.

Over a 6-month project, OYM helped Fortay Connect organise and send bespoke communication to a large business database, built social channels, and created email campaigns.
Client: Fortay Connect
Sector: Professional Services
Duration: 6 months
Delivered by: Optimise Your Marketing
6mo
Project delivered
Large
Business database organised
Bespoke
Communications built
Social
Channels created
The Challenge

A large database with no organised way to communicate with it

Fortay Connect had a large business database but no organised way to send bespoke communication to it, and no social presence or email campaigns to support outreach.

What OYM Did

Organising the database, then building the campaigns to use it

OYM organised Fortay Connect's business database, built social channels from scratch, and created email campaigns to reach it with bespoke communication.

Database organisation

OYM organised Fortay Connect's large business database ready for bespoke communication.

Social channels

Social media channels were created to build a wider presence alongside the database work.

Email campaigns

Bespoke email campaigns were built and sent to the organised database.

The Results

Numbers that speak for themselves

Over 6 months, a large, unorganised database became a working communication channel — backed by new social presence and email campaigns.

6mo
Project delivered
Large
Business database organised
Bespoke
Communications built
Social
Channels created
Why It Worked

A database is only useful if you can actually talk to it

Fortay Connect's database was an asset that wasn't being used. Organising it first, then building bespoke communication and social channels around it, turned a static list into something the business could actually work with.

“Fortay Connect had a large database and nothing set up to talk to it. Organising it and building the campaigns around it made it useful.”

6mo
project delivered
Bespoke
comms built
What This Means For You

Sitting on a database you're not using properly?

If you've got a customer or business database that isn't being put to work, OYM can organise it and build the campaigns to reach it.

Talk to OYM about CRM and email marketing →
Free 30 minutes. No commitment. No hard sales.
Relevant BIG12 Pillars

What we would use for you

This project touched CRM, Social Media and Lead Generation.

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Professional Services →