CASE STUDY — MEMBERSHIP & COMMUNITY

Keeping 160+ members informed,
and seats filled, every month.

OYM runs monthly newsletters and diary entries for Burton Club, helping the club communicate with its 160+ members in the right message, tone and frequency to inform them and fill seats for events.
Client: Burton Club
Sector: Membership & Community
Duration: Ongoing monthly programme
Delivered by: Optimise Your Marketing
160+
Members communicated with
Monthly
Newsletters delivered
Diary
Entries maintained
Ongoing
Programme running
The Challenge

Communicating with 160+ members, consistently and in the right tone

Burton Club needed to keep 160+ members informed and engaged, with the right message, tone and frequency to both inform them and fill seats for events — a balance that's easy to get wrong at that scale.

What OYM Did

Monthly newsletters and diary entries, built around the members

OYM runs monthly newsletters and diary entries for Burton Club, tuned to the message, tone and frequency that keeps 160+ members informed and events full.

Monthly newsletters

OYM writes and sends monthly newsletters to Burton Club's 160+ members.

Diary entries

Regular diary entries keep members up to date between newsletters.

Tone and frequency

Message, tone and frequency are tuned specifically to inform members and fill seats for events.

The Results

Numbers that speak for themselves

A consistent monthly communication programme keeping 160+ members informed and events filled.

160+
Members communicated with
Monthly
Newsletters delivered
Diary
Entries maintained
Ongoing
Programme running
Why It Worked

The right tone and frequency keeps members reading

At 160+ members, getting the tone or frequency wrong risks members switching off. Tuning the monthly newsletters and diary entries specifically to what Burton Club's members respond to is what keeps them informed and seats filled, month after month.

“Burton Club needed to keep 160+ members informed without overdoing it. Getting the message, tone and frequency right is what keeps them reading, and keeps seats filled.”

160+
members reached
Monthly
newsletters delivered
What This Means For You

Need to keep a large membership informed and engaged?

If you're managing a membership or community that needs regular, well-judged communication, OYM can run the newsletter and content programme to do it.

Talk to OYM about CRM and content →
Free 30 minutes. No commitment. No hard sales.
Relevant BIG12 Pillars

What we would use for you

This project touched CRM.